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A00-1330,OVERVIEW Four new IBM SureMark Printer models will help retailers to attract and retain customers and streamline their operations. Now, both retail and food service environments can enjoy the benefits of the IBM SureMark printers. The TF6 is desi. I did install an Epson printer and was able to send something to the IBM ptr on the serial port but what printed was garbage and produced a stream of 1' neatly sliced 'pages' sprinkled with hieroglyphs. Is there some way to direct print to the serial port without a printer being in Windows I wonder??

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IBM SureMark Printers: New Single-Station Thermal Printers

September 12, 2000
Announcement Letter Number: A00-1330

Document's Table of Contents:

• AT A GLANCE
• Description
• Technical Information

OVERVIEW

Four new IBM SureMark Printer models will help retailers to attract andretain customers and streamline their operations.Now, both retail and food service environments can enjoy the benefits ofthe IBM SureMark printers. The TF6 is designed towithstand the rigors of the food service environment and with full Epsonemulation, porting applications is easy. The TM6 isdesigned to integrate with IBM SurePOS 700 Series and 4694 productsfor retail customers.

Thesenew 'Single-Station'modelsprovidejust the right level of function to customerswho demand fast, quiet receipt printing (52 LPS), but do not require adocument insert station. Available in colours that match IBM's widerange of system units, these compact new models were developednot onlytointegrate with IBM systems, butalso toemulate Epson printersfor easy porting of applications.SureMark customers depend upon the reliability, highperformance and high function provided by SureMark.The IBM printer team has designed state-of-the-artfunctions into the new models providing point-of-sale users withsignificant improvements in printing speed, quiet operation, openinterfaces and exceptional usability:

• Printing colour thermal papers -the new4610 models, as well as TI3 and TI4now support printing colour thermal papers. Black plus oneaccent colour can be printed.(Available for current models with a no-charge firmware updatevia the Web.)
• Fewer paper changes will be required because the new models allsupport a90-mm diameter paper roll.
• Additionally, customerscan now significantly reduce the number ofpaper changes by purchasing large-diameter15 inch paper rollswhich can be mounted under a counter (via an available RPQ) and fedthrough a slot in the printer base. Another first from IBM.
• Customers can now remotely query printers for usage statistics likethe total number of characters printed, etc.
• Food Service customers requirements are addressed via flexiblemounting options - including an optional wall mount, an audiblealarm, the ability to print upside down characters on receipt paper,and spill resistant design.
• Customers can now further improve the image projected by theirreceipts with the introduction of TrueType font support.

Planned Availability Date: September 29, 2000

Product Number

(TM) Trade-mark owned by International Business Machines Corporationand is used under license by IBM Canada Ltd.

® Registered trade-mark of International Business MachinesCorporation and is used under license by IBM Canada Ltd.

(**) Company, product or service name may be a trade-mark orservice mark of others.

AT A GLANCE

AT A GLANCE

The new IBM SureMark Printers offer:

• Fast, quiet receipt printing, making transactions quickerto improve in-store customer satisfaction.
• Support for printing colour thermal papers. Black plus oneaccent colour can now be printed.
• Support for modular interface adapters, RS-232/RS-485 and USBis available, protecting retailers' investments.
• Easy loading paper - new model supports a larger (90 mm) diameterroll.
• Designed for both retail and food Service -ability toprintupside-down characters, wall mounting option, beeper,spill resistant, colours that match the new IBM SurePOS 500 Series.
• Support for feeding the printer from a very large paper roll,reducing paper roll changes and paper costs.
• Non-volatile memory and resident barcodes, enabling printing oflogos and coupons, opening marketing opportunities for retailers.
• Usage statistics are now stored in the printer for onsite orremote queries.
• Both 2 MB and 8 MB non-volatile flash memory options (via RPQ)for temporary storage of transaction data.
• Support for TrueType fonts, with downloadable fonts andcode pages.
• A very small, space-saving footprint.
• Emulation Mode for printer Models 3 or 4 and Epson emulationare standardfeatures.

Key Prerequisites

Electronic journaling software is required.Printers attach to IBM 4683, 4693, 4694,4695, SurePOS 700 Series, SurePOS 500 Series and the IBM POS I/OAttachment Kit

RPQ 8Q1238.

They will also attach to RS-232 and USB ports on non-IBMPOS terminals or PCs.

Description

High-powered POS performance

These quiet, high-quality thermal receipt printers set a newstandard for speed, delivering up to 52 lps for SBCS output and up to50 lps for DBCS printing.Retailers can completetransactions more quickly, as well as print logos, coupons andmarketing messages on receipts -- in black or an accent colour --making the POS printera valuable marketing tool. Logo andbarcode data stored in flash memory can minimize print time.For retailers who need additional memory for failsafe journal storage,an optional2 MB is available for some models via a request forprice quotation (RPQ).

TrueType and scalable fonts

SureMark Printers are the only receipt printers available todaywith TrueType font support--or 'newspaper style' printing.This increases readability dramatically and creates a host ofopportunities for printing longer, more engaging customer messages onreceipts. With scalable fonts, characters can be printed up to eighttimes their standard size for a bold,attention-gettinglook.

Colour thermal printing

Customers remember messages printed in colour far better than thoseprinted in black.To take advantage of that fact,all SureMark Printerscanprint on thermal papers that provide one additional accent colour,such as red or blue (with a free firmware upgrade).The accent colouris usedto highlight promotional messages, total savings, loyalty pointsand other special information.

Single-pass check handling

Model TI4 can perform single-pass check handling in 14 seconds witha single printhead, unlike other devices thatmust use multipleprintheadsand ribbons to process the check. Conventional MICR reading, checkendorsing and printing are available as well.(For check handlingwithout MICR reading or check flipping, choose Model TI3 or TI5.)

One global solution

International and global retailers can use SureMark Printers as asingle worldwide printer platform to improve service and supportefficiency. These printers are available in a wide range of models,so multinational retailers can select the right model for eachgeography in which they do business.Since applicationinterfaces aresimilar for all models,retailers canupgrade installedprinters easilywith the latest functions, such as colour thermal paperprinting or PDF-417 barcodes.

Compact, easy-to-use design

With some of the smallest footprints in their class, SureMarkPrinters give you maximum counter space. Single-station modelsoffer wall-mounting with upside-down printing, so receipts stayright-side up as they exit wall-mounted printers. Simple paperhandling makes refills quick and easy. For some models,90-mm diameterpaper rolls are available to minimize paper reloading.

Flexible options to protect your investment

SureMark Printers work with a variety of POS hardware, includingmany non-IBM systems. They support USB and RS-485/RS-232 viamodular adapters, so you canupgrade these printerseasily if yourhardware configuration changes. Select the interface that bestsupports your current hardware investment, thenmigrate at your own paceto new platforms such as the IBM SurePOS 700 Series with USBconnectivity.

Models TM6 and TF6 offer transparent emulation for Epson TM-T88IIprinters, which makes porting applications easy. These models provideemulation for the receipt station of IBM Model 3/Model 4 Printers,while Models TI3 and TI4 provide emulation for both the receiptand document insert stations.

Customers in Asia Pacificmarkets where Double-Byte character sets are printed canuse existing applications withThese models allow retailers to switch between DBCS mode and SBCS modeelectronically, with no mechanical adjustments. In SBCS mode,

Multiple printer models supporting many market segments

Models TI3 and TI4 are well suited for customers who requireboth receipt printing and document printing. Customers who expectto print checks will benefit from the single-pass check handlingfeature that is standard on Model TI4. Customers in Asia Pacificmarkets where Double-Byte character sets are printed will want toorder Model TI5.

Models TM6 and TM7 single-station thermal printers are ideal forany retailer who doesnot accept checks. These quiet, high-qualitythermal receipt printers deliver the same speed as the populardual-station models: up to 52 lps for SBCS output (TM6) and 50 lpsfor DBCS output (TM7). They also offer the same modular interfaceadapters, so customers can choose RS-232 or RS-485 connectivity nowand move to USB at their own pace.

Models TF6 and TF7 single-station thermal printers deliver theexact same power and performance as models TM6 and TM7 - plus allmodels include special features designed exclusively for foodservice and hospitality. They can be wall-mounted, with anupside-down printing feature that keeps receipts right-side up asthey exit the printer. They have an audible alarm for kitchen usage,and they are spill-resistant. The primary difference between ModelsTF6 and TF7 when compared to Models TM6 and TM7 is the cover colour.The TFx models are a dark grey colour to match the SurePOS 500 Series,while the TMx models are pearl white, to match the SurePOS 700Series and 4694.

Year 2000

This product is Year 2000 ready.When used in accordance with its associated documentation, it iscapable of correctly processing,providing and/or receiving date data within and between the twentiethand twenty-first centuries, provided that all products (for example,hardware, software and firmware) used with the product properlyexchange accurate date data with it.

Year 2000 Readiness Disclosure

Statements made in this announcement regarding Year 2000 are'Year 2000 Readiness Disclosures' under the Year 2000 Informationand Readiness Disclosure Act of 1998, a U.S. statute enacted onOctober 19, 1998.

Euro Currency

For more information on the implications of the euro, visit the IBM euroWeb site at:

• http://www.ibm.com/euro

This product is EuroReady.

EuroReady Products

IBM considers an IBM product to be EuroReady if the product, whenused in accordance with its associated documentation, is capableof correctly processing monetary data in the euro denomination andof respecting the euro currency formatting conventions (includingthe euro sign). This assumes that all other products (for example,hardware, software and firmware) that are used with this productare also EuroReady. IBM hardware products that are EuroReady mayor may not have an engraved euro sign key on their keyboards.

Currently, EuroReady status applies primarily to IBM productsspecific to the EMU countries. Products that are not specific tothese countries are deemed to be 'not ready' for euro unlessotherwise stated in the product's country-specific specifications.

EuroReady Solutions

IBM considers a solution to be EuroReady when the solution providershave:

• Analyzed the euro requirements, including the need to comply withrelevant EC rules
• Built in appropriate function

and can clearly demonstrate this by:

• Detailing euro related requirements
• Describing how these will be implemented in the solution
• Declaring when the implementation will be generally available

The euro capabilities of a EuroReady solution will be clearly identifiedas features of the Solution specification as described in the contractsdocument.

Product Positioning

The SureMark Printers are designed for retailers whohave implemented or plan to implement electronic journaling.There is no physical journal station in these printers.They are targeted to image-conscious retailers who requirequiet printing at the front end of the store and need fastertransaction times at the POS register. These printers willalso appeal to retailers who wish to take advantage of anopportunity to market to their customers by using the printer'sstored image capability for printing colour coupons andproduct logos.The models 3, 3R, 4 and model 4R printers and printers meetingfiscal requirements will continue to be available forretailers who continue to use paper journals, require 86column document insert or must meet governmental fiscalrequirements.

Publications

The User's Guidewill beshipped with the printer if feature number 9521is specified.

Only ONE of each per store is recommended.

Drivers for the appropriate Point of Sale Subsystem canbe downloaded from the Retail Store Systems Web site using thefollowing URL:

http://www.ibm.com/solutions/retail/The following publicationsareavailableat general availability.To order, contact your IBM representative.

Technical Information

Specified Operating Environment

Physical Specifications

Models TI3, TI4 and TI5:

• Width: 190.5mm (7.5 inches)
• Width with overhanging ledge: 200.5mm (7.89 inches)
• Depth: 255mm (10.7 inches)
• Height: Front - 144mm (5.6 inches), Rear - 190mm (7.5 inches)

Models TF6, TM6, TF7 and TM7

• Width: 145mm (5.7 inches)
• Depth: (At counter): 177mm (6.9 inches)
• Depth: (projected): 196mm (7.7 inches)
• Height: Front - 96mm (3.8 inches), Rear - 121.5mm (4.8 inches)

• Weight Model TI4: 4.8kg (10.5 lbs)
• Weight Model TI3 and TI5: 4.4kg (9.6 lbs)
• Weight Model TM6, TM7, TF6, TF7: 1.4kg (3 lbs)

USB or powered USB connection

Drivers are available for:

• 4690 OS V2R4* (when available) for both SBCS and DBCS print modes
• Windows 2000 Professional with POSS for Windows support fromPOSS Suite V1.3.0 or later
  • OPOS and JavaPOS support from POSS Suite V1.3.1 when availableor later
• Windows 98 Second Edition or Windows NT 4.0 with POSS for Windowssupport from POSS Suite V1.3.0 or later
  • OPOS and JavaPOS support from POSS Suite V1.3.1 when availableor later

Ibm Printer Drivers Windows 10

RS-485 connection

Drivers are available for:

• 4690 OS V2R4* (when available) for both SBCS and DBCS print modes
• IBM PC DOS 2000 with POSS for DOS V2.1.0 or later for ModelsTM6 and TM7
• Windows 2000 Professional with POSS for Windows support fromPOSS Suite V1.3.0 or later
  • OPOS and JavaPOS support from POSS Suite V1.3.1 when availableor later
• Windows 98 Second Edition or Windows NT 4.0 with POSS for Windowssupport from POSS Suite V1.3.0 or later
  • OPOS and JavaPOS support from POSS Suite V1.3.1 when availableor later

RS-232 connection

No driver is required for native mode RS-232 attachment

• Windows 2000 Professional with OPOS and JavaPOS support fromPOSS Suite V1.3.1 when available or later
• Windows 98 Second Edition or Windows NT 4.0 with OPOS andJavaPOS support from POSS Suite V1.3.1 when available or later

4690 OS V2R4* will support the same functions available on thecurrent SureMark printers. In future releases of 4690 OS and itsassociated applications, many of the new advanced features of theSureMark Printers, like colour printing, will be fully supported.

• Application support for Models TM6, and TF6 is providedby IBM Business Partners.

The Installation Utility Diskette is available by downloading fromthe Retail Store Solutions Web page:

http://www.ibm.com/solutions/retail/

• Select IBM Retail Store Solutions
• Select support
• Select IBM SureMark Printers

The Utility contains the following:

• Microcode image and download utility (Microcode is pre-loaded)
• MICR formats data file and ability to update MICR formats (MICRformats are pre-loaded) (Model TI4 only)
• Font image creation utility program and download utility (ResidentFonts are pre-loaded)Simplified Chinese are available on the web and may be installed inSuite (RS-485 & USB) and 4690 OS V2R4 when available (RS-485 & USB).

The IBM SureMark Printers have the capability to receive 4610firmware updates from the host system unit to which they are attachedfor either RS485 (cable #7) attached or RS232 attached 4610 printers.

The followingmediums can be used to update the 4610 firmware:

• 4610 Installation Utility Diskette Firmware Update
• POSS for Windows 4610 Printer Firmware Update Program
• 4690 OS 4610 Utility Program
• Alternative 4610 firmware update method via RS232 attachment cable

Compatibility

The SureMark printer Models TM6, TM7, TF6 and TF7 use the same RS-485interface as Model 3 and 4 printers.

The program interface is changed from that of the previousprinters.

Limitations

Because there is no physical journal station on the SureMarkprinters,an electronic journaling application is required.Electronic Journaling eliminates the need to store paper journaltapes and the time-consuming task of searching paper tapes should theneed arise.

Sources of electromagnetic noise (i.e. displays, security towers,etc.) can interfere with the MICR read head on Models TI4.The printer is equipped tofilter the noise from many but not all devices. If the MICR readerdoes not function properly, rearranging the printer relative to thedevice may improve the MICR reading. The noise source should belocated as far as possible away from the right side of the printer.

4690 OS V2R4 will support the same functions available on thecurrent SureMark printers. In future releases of 4690 OS and itsassociated applications, many of the new advanced features of theSureMark Printers, like colour printing, will be fully supported.

Planning Information

Customer Responsibilities

The customer is responsible for unpacking the printer and setting itup with their point-of-sale terminal.The customer has the ability to hard mount the 4610 to a countertop or as a wall mount unit. Therefore, consideration should begiven to the type of warranty service the customer chooses. DepotRepair is the base warranty offering and it is the customer'sresponsibility to remove and re-install the unit which will requireskills and tools. The customer has the option of having removal andreplacement being provided by service provider or by choosing anon-site repair option.

The customer is responsible for replenishment of consumablesupplies, including supply roll paper for thermal printers, insertedforms and ribbon cartridges for impact printing and MICR read headcleaning cards for printers equipped with MICR readers.

The customer is responsible for clearing paper jams, should they occur,and for performingdiagnostics.

Cable Orders

Cables for attachment of printers to IBM POS terminalsvia RS-485are availableby feature number and must be ordered separately.

Power cords for the optional RS-232 power supplyare shipped according to the country code of the order.

Accessories and/or Supplies

Accessories can be purchased by calling IBM.COM,Americasat 1-800-IBM-CALL (1-800-426-2255).

Thermal Paper

Paper Dimensions

The paper used in the thermal receipt station must meet thefollowing requirements:

• Width: 79.5 +/-0.5 mm
• O.D.: 80 mm Max. - Models TI3, TI4 and TI5.
• O.D.: 90 mm Max. - Models TM6, TM7, TF6 and TF7.
• Thickness: 0.00225 +/-0.0003 in
• Weight: 14.7 +/-0.8 lbs (55 +/-3 gms/sq. metre)
• BEKK Smoothness: 400 +100/-50 seconds
• Stiffness (Gurley): MD(mg) 47 Max; CD(mg) 25 Max

The paper must be wound with the printing side facing out withouter edge glued to prevent unravelling. The paper should not beattached to the core in any manner. There should be 5-7 feet of redstripe at the end of the roll. Papers tested and verified to meet`thesecriteria are listed on the following Web site:

http://www.raleigh.ibm.com/rds/html/4610d.html

NOTE:

POS grade thermal receipt paper is recyclable.

NOTE:

Printer reliability and performance are directly related toquality of supplies. Specifications for IBM SureMark Printers areestablished using supplies that meet IBM standards. Thermal paperwith post-processing (including, but not limited to, watermarks,coupons or advertisements printed on the front or back) is notcovered by IBM specifications. Some inks and printing processeswill work while others may not. Printer problems caused by suppliesthat do not meet these specifications may result in a billableservice call, regardless of the existence of a service contract.

Security, Auditability and Control

The customer is responsible for evaluation, selection andimplementation of security features, administrative procedures andappropriate controls in application systems and communicationsfacilities.

ORDERING INFORMATION

Orders may be placed by calling IBM.COM,Americas at 1-800-IBM-CALL(1-800-426-2255)

If you are interested in this announcement, please contact any of thefollowing:

• IBM Sales Specialists
• IBM Business Partner - Solution Provider
• IBM Business Partner - Distributor
• IBM Business Partner - Systems Integrator

TERMS

Ibm 4610 Thermal Printer Driver

(For a description of terms, see Announcement Glossary A97 - 1085)

This product is available for purchase under the terms of the

IBM hardware products are manufactured from new parts or new andused parts. In some cases, the hardware product may have beenpreviously installed.

Regardless, IBM warranty terms apply.

IBM Credit Corporation Financing

Yes

Warranty Period

One year.

Warranty Service

4610 Model TM6: IBM On-Site Repair (IOR)(24 hours a day, 7 days a week, same-day response)4610 Model TF6: Depot Repair (remotely delivered service)

Warranty service for the IBM SureMark Printer model TF6 willbe provided by Depot Repair (EasyServ).

Depot Repairis a courier repair service in which the IBMSureMark Printers will be picked up at the customer's location anddelivered to an IBM designated repair location. The repair locationwill repair the unit and return it to the customer. Charges for thecourier service will be paid by IBM.

If warranty service is required, the customer should call IBM at800-IBM-SERV (800-426-7378). IBM will assist the customer withproblem determination. If a hardware problem is identified, IBM willarrange for either courier pickup and delivery of the defective unitto the repair location or IBM On-Site Repair, depending on thecustomer's warranty entitlement. In the case of courier pickup, thecustomer should keep the original unit shipping carton for shippingto the repair location. If the original shipping carton is notavailable, the courier will deliver one to the customer for packingthe defective unit for shipment to the repair location.

Warranty Service Upgrades:

If service is required for a customer that is entitled to warrantyupgrade service, the customer should call IBM at 800-IBM-SERV(800-426-7378). IBM will assist the customer with problem determination.If a hardware problem is identified, IBM will arrange for IBM On-SiteRepair service.

ServiceSuite Maintenance

ServiceSuite Statement of Work (Z125-5745)

Warranty Service Upgrade:

4610 model TF6: IBM On-Site Repair (IOR)9 hours per day, Monday through Friday excluding holidays, samebusiness day response.4610 model TF6: IBM On-Site Repair (IOR)(24 hours a day, 7 days a week, same-day response)

Maintenance Service

4610 Model TM6 & TF6: IBM On-Site Repair (IOR)7x24 or 5x97x24 IOR = 24 hours per day, 7 days per week, same day response.5x9 IOR = 9 hours per day, Monday to Friday, excluding holidays, same business day response.If (post-warranty) masintenance service is required, the customershould call IBM at 800-IBM-SERV (800-426-7378). IBM will assist thecustomer with problem determination. If a hardware problem isidentified, IBM will arrange for IBM Onsite Repair Service.

Ibm 4610 Suremark Printer Driver Download

Usage Plan Machine

No

IBM Hourly Service Rate Classification

One.

When a type of service involves the exchange of a machine part,the replacement may not be new, but will be in good working order.

Field-Installable Features

Yes

Model Conversions

No

Customer Setup

Yes

Graduated Charges

No

Educational Allowance

Ibm Pos Printer 4610-1nr Driver

A reduced charge is available to qualified education customers.The educational allowance may not be added to any other discount orallowance.IVO Volume Discount: No

Global Financing

IBM Global Financing offers attractive financing to credit-qualifiedcommercial and government Customers and Business Partners to assist themin acquiring IT solutions. Offerings, rates, terms and availabilitycan vary by country. Contact your local Global Financing organization.Country organizations are on the Web at http://www.financing.ibm.com.

CHARGES

Prices are subject to change without notice.GST, QST and Sales Taxes, where applicable, are extra.

Ibm 4610 Tf6 Printer Driver Download

Product Charges

Alternative Warranty Service

Annual Minimum Maintenance Charges:

Customer Financing

IBM Global Financing offers attractive financing to credit-qualifiedcommercial and government customers and Business Partners in more than 40countries around the world. IBM Global Financing is provided by the IBMCredit Corporation in the United States. Offerings, rates, terms andavailability may vary by country. Contact your local IBM Global Financingorganization. Country organizations are listed on the Web at:

• http://www.financing.ibm.com.

For information regarding volume orders, please contact your IBMMarketing Representative.